RestaurantConnect is a specialist telecom solution specifically designed for Restaurants. It is designed to ensure that you never miss a telephone call - hence you never miss a booking.
Most of your customers would call to book a table in the daytime. If you are not free to take the call they may leave a message for you to return when you get to the restaurant later or they may call another of their favourite restaurants and book a table elsewhere. Likewise, if you are busy on the phone and the caller receives the engaged tone then you have lost the call, and annoyed a customer.
With RestaurantConnect all your calls are delivered directly to your mobile so you can take calls during the day if you like, ensuring you never miss a booking.
If you are busy on the phone then callers never receive the engaged tone, callers are queued listening to On Hold Music that not only apologies for them being on hold (which is basic politeness) but also tells the caller more about you (promote special offers, etc), until you are free and then the call is dropped through to you.
You can also present the caller with options before their call is put through to you, for example....
"Welcome to Johnsons Bistro, fine dining in the heart of the Derbyshire Peak District...Please choose from the following 3 options using your telephone keypad...Please press 1 for details of our opening times and directions...press 2 to make a table booking....press 3 for details of upcoming events...or please press 4 for all other enquiries...."
Call 0844 445 74 58 to listen to
Most of your customers would call to book a table in the daytime. If you are not free to take the call they may leave a message for you to return when you get to the restaurant later or they may call another of their favourite restaurants and book a table elsewhere. Likewise, if you are busy on the phone and the caller receives the engaged tone then you have lost the call, and annoyed a customer.
With RestaurantConnect all your calls are delivered directly to your mobile so you can take calls during the day if you like, ensuring you never miss a booking.
If you are busy on the phone then callers never receive the engaged tone, callers are queued listening to On Hold Music that not only apologies for them being on hold (which is basic politeness) but also tells the caller more about you (promote special offers, etc), until you are free and then the call is dropped through to you.
You can also present the caller with options before their call is put through to you, for example....
"Welcome to Johnsons Bistro, fine dining in the heart of the Derbyshire Peak District...Please choose from the following 3 options using your telephone keypad...Please press 1 for details of our opening times and directions...press 2 to make a table booking....press 3 for details of upcoming events...or please press 4 for all other enquiries...."
Call 0844 445 74 58 to listen to
this example system.
You control the system yourself online - you can change where your inbound calls are received (change the mobile/landline who receives them). Calls that cannot be answered are routed to voicemail, all voicemail messages left are instantly emailed to you as audio files for you to listen to through your computer speakers - you can also call into the system and listen to them in the same way as you would with your mobile phone voicemail.
If you receive calls that you still cannot physically answer but the caller does not leave a message you are emailed (and can be sent by text as well) the number as a missed call which you can call back.
RestaurantConnect ensures that you ar in control of your inbound telecoms. You never miss a telephone call that you do not know about. Its all about cutomer service - greeting callers professionaly and dealing with their call quickly and efficiently - its also about information and control - you know exactly who, when, and how you receive telephone calls.
You control the system yourself online - you can change where your inbound calls are received (change the mobile/landline who receives them). Calls that cannot be answered are routed to voicemail, all voicemail messages left are instantly emailed to you as audio files for you to listen to through your computer speakers - you can also call into the system and listen to them in the same way as you would with your mobile phone voicemail.
If you receive calls that you still cannot physically answer but the caller does not leave a message you are emailed (and can be sent by text as well) the number as a missed call which you can call back.
RestaurantConnect ensures that you ar in control of your inbound telecoms. You never miss a telephone call that you do not know about. Its all about cutomer service - greeting callers professionaly and dealing with their call quickly and efficiently - its also about information and control - you know exactly who, when, and how you receive telephone calls.
Can you afford to miss a booking? You can't afford to miss calls and bookings - RestaurantConnect costs much less than the costy to you of missing just one booking....from only £40 per month plus a two month free trial (no obligation).
To find out more contact us on 0844 445 72 72 or email us at enquiries@messagemakers.co.uk
